The quality of our products are inspected as our producers deliver to the warehouse on Aggregation Day. If we are unsatisfied with an item we can refuse to pay the producer and refund the customer. If a product passes the visual inspection at the warehouse and the customer is still not satisfied, we will relay their complaint to the producer and the producer will decide whether or not to refund the customer.
Please Contact Us to communicate any problems with your order.
All orders submitted must be paid for; refunds are not available if you forget an item at the pick-up site, or forget to get your order entirely.